Refund Policy

RETURNS & SHIPPING 

At PrestOrganics.com, your satisfaction is our priority. If for any reason you are not fully satisfied, we offer a 30-day money-back guarantee from the date of purchase.

Refunds & Returns

  • To receive a full refund of the product purchase price, your return must be received within 30 days of purchase.

  • Shipping costs are non-refundable.

  • If your order arrives damaged or incorrect, we will gladly cover the return shipping cost.

Opened Products

  • If you purchased more than one item, you may only open one unit of each product type (example: one CBD Oil, one Topical).

  • Additional units of the same item must remain unopened and unused to qualify for a full refund.

  • Sample pack items are non-refundable.

RMA Requirement

  • All returns require a valid Return Merchandise Authorization (RMA).

  • Refunds cannot be processed without an RMA number.

  • Once your return is approved, you will be provided with the return address via email confirmation.

Refund Processing Time
Refunds may take up to 4 weeks to appear on your bank statement. This timeframe includes:

  • Return shipping (3–9 business days)

  • Return inspection and processing (4–7 business days)

  • Bank refund request time (4–9 business days)

How to Request a Return

  • Email us at Hello@prestorganics.com

  • Or call us at (424) 386-0604 during normal business hours

  • Please request an RMA before shipping any product back

Shipping Policy

  • Shipping costs are calculated based on your total order weight and destination.

  • Standard U.S. shipping usually takes 5–7 business days (excluding weekends and federal holidays).

  • Delays may occur during peak times or due to carrier issues.

  • International orders may take up to 2 Weeks due to customs clearance and transit times.

  • You will receive an email confirmation with tracking details for every order shipped within the United States.

Questions About Your Order?

  • Call us at (424) 386-0604 during business hours

  • Or email Hello@prestorganics.com anytime