Privacy Policy

Privacy Policy – Prest Organics


Website: www.prestorganics.com
Contact: hello@prestorganics.com 

1. Intent

This website is operated by Prest Organics, LLC (“Prest Organics,” “we,” “us,” “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Prest Organics. Prest Organics offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Protecting the privacy and confidentiality of personal information is a core value of Prest Organics. Collecting, using, storing, and disclosing personal information responsibly, ethically, and in accordance with applicable laws and regulations is central to how we conduct business.

This Privacy Policy explains how Prest Organics collects, uses, stores, protects, and discloses personal information, and applies to all personal information we collect.

By accessing our websites and services, you consent to the terms of this Privacy Policy and to our collection, use, and disclosure of your personal information as outlined below. If you do not consent, you must immediately discontinue using our websites and services. You may withdraw your consent at any time by contacting us.

We may amend this Privacy Policy from time to time. If material changes are made, we will attempt to notify you, provided we have your contact information. Your continued use of our websites or services constitutes agreement to the terms of the Privacy Policy, as updated.

Any questions or concerns regarding this Privacy Policy can be addressed to us at hello@prestorganics.com.

2. Definitions

  • “Personal information” or “personal data” means information about an identifiable individual, including but not limited to: name, date of birth, address, income, e-mail address, payment details, gender, evaluations, and records.

  • “Consent” includes:

    • (i) express consent communicated orally or in writing; and

    • (ii) implied consent where consent may reasonably be inferred from the action (or inaction) of the individual.

3. Collection of Personal Information

Prest Organics collects personal information in the course of conducting business, including but not limited to:

  • Website Access: Automatically collected information such as IP address, browser type, device type, operating system, referral source, and browsing actions, often collected through cookies.

  • Transactions: Billing/shipping addresses, email, phone number, payment details, purchase history, and delivery preferences when placing an order.

  • Communications: Emails, SMS messages, and interactions with links in our marketing campaigns.

  • Website Chat: Transcripts of communications through our customer service chat function.

  • Employment Applications: Information submitted when applying for a role with Prest Organics.

We may also collect personal information from service providers, third parties, or public sources where legally permitted.

4. Use of Personal Information

We use personal information for the following purposes:

  • To process and fulfill orders, payments, and deliveries.

  • To communicate with you regarding your orders, customer support, or inquiries.

  • To improve our business operations, website functionality, and service offerings.

  • To send you marketing materials, including email and SMS promotions (you may opt out at any time).

  • To comply with legal and regulatory obligations.

  • To prevent fraud, misuse, or criminal activity.

  • For employment-related purposes when applicable.

If additional purposes are identified, we will seek your consent before using your personal information for those purposes.

5. Storage and Protection

We take every reasonable step to protect personal information using appropriate physical, technical, and administrative safeguards. Personal information may be stored electronically or in paper records.

Retention periods vary depending on the type of information:

  • Transaction data: Retained for at least 7 years for tax and audit purposes.

  • Marketing data: Retained until you opt out.

  • Customer accounts: Retained for 2 years following inactivity, unless otherwise required by law.

We may use third-party service providers to store and process personal data. Your information may be transferred outside of your jurisdiction (including to the United States). By providing your information, you consent to such transfers.

6. Disclosure of Personal Information

We do not sell your personal information. We may disclose information to:

  • Service providers (Shopify, payment processors, shipping carriers, marketing platforms).

  • Legal or regulatory authorities, if required by law or subpoena.

  • Attorneys, auditors, or consultants assisting us in business operations.

Anonymized or aggregated information may be disclosed for business or analytical purposes, but it cannot identify you individually.

7. Your Rights

You have the right to access, review, correct, or delete your personal information in our custody. To exercise these rights, please contact us at hello@prestorganics.com.

We may limit access in certain circumstances, for example:

  • Where disclosure would reveal third-party personal information.

  • Where subject to legal privilege or commercial sensitivity.

  • Where prohibited by law.

8. Collection, Use, and Disclosure Without Consent

We may collect, use, or disclose personal information without consent where permitted by law, including but not limited to:

  • In emergencies affecting life, health, or security.

  • To comply with subpoenas, court orders, or legal obligations.

  • To prevent fraud or investigate violations of law.

  • Where information is publicly available under applicable regulations.

9. GDPR & International Rights

If you are located in the European Economic Area (EEA), United Kingdom (UK), or other regions with data protection laws, you may have additional rights under GDPR, including:

  • Right of access, correction, and erasure.

  • Right to restrict or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

  • Right to lodge a complaint with your local Data Protection Authority.

Data may be transferred to servers outside the EEA/UK (including the U.S.), but Prest Organics ensures adequate safeguards are in place to protect your personal data.

10. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our website and services constitutes your acceptance of those changes.

12. Contact Us

For questions, concerns, or requests regarding your personal information, please contact us:

Prest Organics, LLC
🌐 www.prestorganics.com
📧 hello@prestorganics.com
📞 (424) 386-0604